The Redditrepreneur Community Intelligence Scorecard assesses brands across nine equally weighted criteria grouped into Perception, Participation and Strategic Value.
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Roblox has built one of the strongest community ecosystems on the internet. Its greatest strength is participation, while moderation, customer support and creator experience remain important opportunities.
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Nike remains one of the most trusted and culturally influential brands in sport, but stronger challenger brands are changing how running communities compare performance, innovation and value.
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Booking.com remains one of the internet’s default travel recommendations, but recurring complaints around support, cancellations and pricing transparency reveal where its strongest Community Intelligence opportunities now sit.
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Barclays enjoys enormous trust and authority, but Community Intelligence reveals a more nuanced picture. Discover why Barclays scored 81/100 in The Redditrepreneur Community Intelligence Scorecard and what online communities reveal about trust, expectations and customer experience.
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For years, brands have measured success through followers, engagement rates and impressions. Those metrics tell you how visible a brand is. They don’t tell you what communities actually think. That’s why I created the Community Intellige
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