Measurement

Community Intelligence Scorecards

The Redditrepreneur Community Intelligence Scorecard measures how brands perform across Community Presence, Community Trust, Share of Consensus, Insight Responsiveness and Community Authority.

Read the Scorecard methodology

Each Scorecard is an editorial assessment grounded in the evidence, research period and limitations declared in the report. Scores are not customer reviews or automated live SaaS ratings.

Featured

Start here

Archive

More from the collection

Scorecard · Travel

Booking.com Community Intelligence Scorecard

Booking.com remains one of the internet’s default travel recommendations, but recurring complaints around support, cancellations and pricing transparency reveal where its strongest Community Intelligence opportunities now sit.

By Tonte Bo Douglas
Read the Scorecard