Roblox’s safety changes are reducing spending among younger players. That may be the clearest sign that protecting children can require a platform to accept lower revenue.
The reaction to Christopher Nolan's The Odyssey shows what happens when a creator earns enough trust for audiences to study, debate and promote their work.
Patreon was built to give creators more control over their income and audience. But its latest changes reveal a simple truth. Depending on Patreon is still depending on a platform.
Facebook is becoming more like TikTok. But people did not join Facebook for TikTok. The bigger issue is whether Facebook still understands why people use it.
England's defeat to Argentina was only the beginning. The real battle started afterwards, as fans, pundits and online communities put Thomas Tuchel, England's players and even mentality itself on trial. A Community Intelligence analysis using The Community Courtroom framework.
Modern businesses have leaders for marketing, product and customer success, yet few have anyone responsible for understanding what online communities genuinely believe. This article explains why Head of Community Intelligence will become a vital leadership role.